F.A.Q.

CAN I TRUST YOU?

HOW CAN I PAY?

HOW LONG DOES DELIVERY TAKE?

ARE THE ITEMS THAT I ORDERED IN STOCK?

WHAT IS THE SHIPPING COST?

I AM A EU BUSINESS, CAN YOU DEDUCT VAT TAX?

ANSWERS

CAN I TRUST YOU?

You are 2 times 100% safe when shopping with us!

1. Even if you have the slightest doubt, you are covered by Paypal.

Paypal offers a protection program, so that even if a dishonest seller does not ship your items, you can ask Paypal and they will refund your money.

Paypal Protection

2. Check our eBay seller profile where over 3000 buyers from all over the world trust ArtAudioParts: (click image to visit our eBay shop)

artaudioparts ebay feedback

HOW CAN I PAY?

You can pay with:

1. your Paypal account

2. your credit card. Select “paypal” in the checkout and in the paypal page you simply enter your credit card details.

Only for buyers from Greece:

3. pay upon delivery. You pay the courier when they deliver your package.

HOW LONG DOES DELIVERY TAKE?

Economy International Postage (Untracked): 

  • Europe 7 to 25 days
  • USA, Canada, Australia 10 to 30 days
  • Rest of the world 15 to 45 days


Standard International Postage with tracking number:

  • a little faster than Economy Postage
  • Tracking number included

ARE THE ITEMS THAT I ORDERED IN STOCK?

Yes!
Every item that is in stock, it is in our warehouse and ready for immediate dispatch. We do not backorder items.

 

WHAT IS THE SHIPPING COST?

Economy International Postage:  from 6.90€

Standard International Postage: from 8.90€

Express Intl Postage via DHL: from 25€

 

For heavier or bulky items additional shipping costs may apply. The exact shipping cost will be visible in the checkout

I AM A EU BUSINESS, CAN YOU DEDUCT VAT TAX?

If you are a business based in the European Union and registered in the VIES system, you may be able to purchase from us, without VAT. We do not have an automation process but we can do it manually:

1. Send us a message with your company VAT number to contact@artaudioparts.com

2. We will verify your VAT number in the VIES system:

 http://ec.europa.eu/taxation_customs/vies/?locale=en 

After we verify your VAT number, we will send you a message that we confirmed your company's VAT number.

3. We will send you a discount code that you can use in the checkout, so that your order total will not have VAT.